Get hired in a day at Teleperformance.

If you're the type who would want to go home with a contract at the very day of your application, then go to Teleperformance Mall of Asia. A lot of people know that this rather huge site is used to be own by Dell until TP bought it recently.

I went there as early as 8:00 am and as usual, I told the guard that I am a walk in applicant. She then gave me a form to fill out which consisted of around four pages. I swear that hurt my hand. I was asked about my employment history as well as some essays. I had a feeling I will be placed in a technical sales account if I ever do get hired because some questions are about upselling.

So after filling out the form, I was instructed to wait for the receptionist and it took about two hours (10:00 am to be exact) for me to finally take the initial exam. Now, if you're good in English grammar and has a basic knowledge in computers, you will pass this exam (which I expectedly did). We were then instructed to wait for the lobby and wait for the results. TP is very much like Convergys in giving out results as you would only get to read it in a piece of paper. If you pass, you will have your initial interview. If you don't, you will be told to reapply after a month.

Then the initial interview came. The lady asked me something that I don't have in my resume. She then read some 5 short stories and asked questions about it. This is where they will test your active listening skills. Then she showed some pictures and you will be asked to describe what you see.

I was again given the folded slip of paper which bears the results and was told to go back after an hour for the second and final interview. The guy who interviewed me was very nice and very cordial. He just asked about my employment history and why do I want to work for them.

After going through the final interview, I along with some other applicants, were assigned some phone stations to test again our listening skills. This is not Berlitz. You will be listening to some recorded words and sentences and repeat what you will hear. It took me about 10 minutes or more to finish the whole thing.

It was near 6:00pm when we were offered our contract. Most of the guys who were with me were offered AT&T contracts. I was given a Dell Contract. After a couple of months later, I left. I couldn't stand troubleshooting an issue and performing hard selling at the same time.